Agency Dashboard · Team & Roles

Run Wranker Team and Roles Management from one governed access workspace.

Stop managing agency access with scattered invites, role spreadsheets and unsafe project overrides. Wranker helps SEO agencies invite the right people, assign scoped roles, monitor usage and prove every permission change.

Role presetsScoped invitesWorkspace permissionsAudit-ready access history

Agency members directory

Role presets, scoped access and last-activity proof in one governed view.

Agency scope
Active members
86+12
Pending invites
143 resend
Custom roles
23+4
MemberPreset RoleScopeProjectsLast Activity
M
Milan Rao
Active
CAM6 clients1112m ago
S
Sara Lee
Active
Team Access ManagerAgency2428m ago
A
Avery Stone
Invited
Project ManagerSelected8Invite sent

Invite-to-audit workflow

A safety checklist before access reaches client work.

5 steps
Invite

Preset, authority and expiry set before sending.

Preset selected
Scope

Client and project scope confirmed first.

6 clients
Permission

Workspace template and overrides applied.

Editor template
Monitor

Usage and inactive access stay visible.

Usage checked
Audit

Every access change writes evidence.

Logged

Member access drawer

Per-user scope, overrides and safe actions.

CAM
Client scope
6 assigned
Project scope
11 active
Invite authority
Scoped CAM
Overrides
2 custom
Brand publish and billing admin locked
Hard caps

Workspace permissions

Templates with feature-level controls.

4 modules
SEO Dashboard
View, run, export
Editor
Content Tools
Create, edit, score
Editor
Reports
View, export
Viewer
Billing
Owner / Admin only
Locked

Audit-ready governance

Access changes stay explainable.

Live log
scope.changed
AvaMilan Rao
12m ago
preset.assigned
SaraExecutive Viewer
42m ago
hard_cap.blocked
NoraBrand publish
2h ago
Actor, target, diff, reason, timestamp
The old way

Agency access breaks when every user becomes a one-off exception.

Growth creates more collaborators, more clients, more contractors and more surfaces to protect. Without a proper roles layer, teams either over-permission everyone or slow work down with repeated access checks.

Role sprawl

Admin, Editor and Viewer are too blunt for CAMs, client managers, contractors, billing users and executives.

Unsafe invites

New users get broad project access because scopes, hard caps and policies are checked after the invite.

Hidden overrides

Project-specific permissions accumulate without a clear member drawer or comparison against presets.

No audit story

When clients ask who changed access, teams dig through email, Slack and admin screens.

Access sprawl before Wranker
Project invite
No client scope
Editormanual
Report export
Schedule hidden
Viewermanual
Drive folder
No audit reason
Shared linkmanual
Billing view
No hard cap
Manual exceptionmanual
Contractor
No expiry
Direct project rolemanual
Manual review output
11
Permission sheets
29
Unclear owners
0
Audit answers
8

Core Team & Roles tabs planned for agency work: Members, Role Presets, Custom Roles, Workspace Permissions, Access & Engagement, Pending Invitations, Audit Logs, and Policy & Settings.

10

Default agency user types supported through presets, from CAM and Client Manager to Team Access Manager, Executive Viewer and Compliance Reviewer.

7

Invite flow checkpoints: preset, scope, agency modules, workspace access, global capabilities, hard caps, and final invite confirmation.

1

Closed access loop from invite to scope, permission, engagement monitoring, audit evidence and export-ready governance.

Figures illustrative — swap for verified benchmarks after launch.

The access governance loop

From invite to audit evidence in five steps.

Wranker turns Team & Roles into a governed loop: invite users, scope their access, configure permissions, monitor usage and audit changes without rebuilding the story later.

1
01

Invite

Batch invite users with a role preset, agency role, default project access, expiry policy, and invite authority guardrails.

2
02

Scope

Choose all agency, selected clients, selected projects, created-by-me, or inherit-from-agency scope before access is granted.

3
03

Permission

Apply workspace permissions for SEO, Content, Reporting, Taskboard, AI SEO, Drive, Billing and Messages with advanced overrides.

4
04

Monitor

Use activity summaries, active member tables, engagement patterns and inactive-user warnings to see how access is used.

5
05

Audit

Log invite changes, scope updates, hard-cap violations, billing access changes, imports, exports and policy updates for review.

Module map

One Team & Roles system, eight agency surfaces.

The feature is not a flat member list. It includes member management, presets, custom roles, workspace controls, engagement review, pending invites, audit evidence and policy settings.

Members

Manage real people, status, roles, scopes, client and project counts, workspace access, billing, drive and message visibility.

NameStatusScopeLast Activity

Role Presets

Use agency-facing presets such as CAM, Client Manager, Project Manager, Accountant, Operations Manager and Executive Viewer.

Use presetCloneCompareArchive

Custom Roles

Build reusable permission templates with lifecycle states for draft, active and archived access models.

Basic InfoScopeReviewSave

Workspace Permissions

Apply Admin, Editor and Viewer templates at feature level for SEO, Content, Reporting, Taskboard and future workspaces.

DashboardsTemplatesOverrides

Access & Engagement

Reuse activity summary, active members, engagement tables and heatmap patterns to find stale or risky access.

ActiveInactiveUsageExport

Audit Logs

Track invite creation, role changes, scope edits, hard-cap attempts, imports, exports and policy updates.

ActorTargetDiffReason
MEMBERS DIRECTORY

See every user, scope and access state in one table.

The Members view is the operational center for people management. It shows user identity, invite state, preset role, agency role, scope, client count, project count, workspace access summary, billing, drive, messages and last activity.

Row actions include View Summary, Edit Access, Suspend, Remove, Reassign Tasks, Resend Invite, Copy Invite Link and Open Audit Activity.
Member drawers show Basic Profile, Agency Access, Client Scope, Project Scope, Invite Authority, Current Overrides and Audit Trail.
Saved views and exports help operations teams review access by role, status, client, project or last activity.
×People admin is split across project invites, spreadsheets, Slack messages and memory.
Wranker keeps members, scope, status, workspace access and row actions together so access can be reviewed and changed quickly.

Members directory

User identity, role preset, scope, access state and activity in one governed table.

Agency scope
MemberPreset roleScopeAccess stateActivity
A
Ava Collins
Active
Client Manager12 clientsReports, PCC2h ago
R
Rohan Mehta
Active
Project Manager6 clientsTaskboard, SEO18m ago
N
Nina Shah
Invited
Executive Viewer9 clientsReports onlyInvite sent
L
Leo Grant
Suspended
Contractor1 clientContent onlyReview
S
Sara Lee
Active
Access ManagerAgencyUsers, Audit42m ago
Access review
5 users in view
Hard caps
Billing locked
Audit trail
Row actions logged
Selected: Ava Collins
View Summary · Edit Access · Open Audit Activity
Ready to export
ROLE PRESETS

Use agency-ready roles instead of rebuilding access by hand.

Presets translate real agency jobs into repeatable access models. Start with CAM, Client Manager, Project Manager, Accountant, Operations Manager, Team Access Manager, Executive Viewer or Compliance Reviewer, then customize only where needed.

Preset card actions include Use preset, Clone preset, Customize, Compare, View assigned users and Archive.
Agency core roles remain Owner, Admin, Editor and Viewer; presets add business context without weakening core RBAC.
Hard caps keep risky owner powers and trust controls outside normal preset delegation.
×Every new hire or contractor becomes a one-off permission conversation.
Wranker gives teams preset cards with purpose, default scope, agency modules, workspace defaults, invite authority and hard caps.

Role RolePresetsApprovedpresets library

Agency-ready roles with scope, workspace defaults and hard caps already prepared.

8 RolePresetsApprovedpresets
CAM
18 users
Selected clients

Client acquisition and onboarding with scoped invite authority.

Modules
Clients, Reports
Hard cap
Billing locked
Ready templateUse preset
Client Manager
24 users
Owned clients

Post-sale ownership with requests, messages and reporting visibility.

Modules
Reports, Msgs
Hard cap
No delete
Ready templateClone
Project Manager
31 users
Projects

Delivery workflow control for assigned projects and taskboards.

Modules
PCC, Tasks
Hard cap
No policies
Ready templateClone
Team Access
7 users
Agency users

Team invites and access changes without owner-level powers.

Modules
Users, Audit
Hard cap
Owner locked
Ready templateClone
Selected preset: CAM
Use preset · Clone · Customize · Compare
Hard caps checked
CUSTOM ROLES & WORKSPACE PERMISSIONS

Control every dashboard and module from one permission builder.

Custom Roles and Workspace Permissions let administrators shape access at the level agencies actually need: agency modules, workspace dashboards, global capabilities, invite authority and feature-level overrides.

Builder sections include Basic Info, Scope, Agency Modules, Workspace Dashboards, Global Capabilities, Invite Authority and Review & Save.
Lifecycle states keep custom roles controlled: draft, active and archived.
Project-specific overrides and lock-role projects help protect sensitive client work.
×Feature permissions are scattered across tools and usually documented after the fact.
Wranker applies scoped permission templates across SEO, Content, Reporting, Taskboard, AI SEO, Drive, Billing, Messages and SEO Tools.

Permission builder

Shape custom roles across agency modules, dashboards, exports and hard-cap controls.

Draft role
Content Lead
Custom role template
Scope
Projects
State
Draft
Builder sections
Basic info
Scope
Agency modules
Workspace access
5Global caps
6Review & save
Workspace permissions
Feature-level access with locked owner powers.
8 modules
ModuleViewEditExportAdmin
SEO Dashboard
Agency
Content Tools
Projects
Reporting
Clients
Taskboard
Projects
AI SEO
Shared
Drive
Folders
Billing
Locked
Overrides
12 saved rules
Locked caps
4 owner controls
Review ready: Content Lead
Scope · Modules · Workspace access · Hard caps
Audit logged
SCOPED INVITES

Invite the right person without opening the whole agency.

The invite flow is designed as a safety checklist. Teams choose a role preset, scope, module access, workspace access, global capabilities and hard caps before an invitation is sent.

Scope options include all agency, selected clients, selected projects, created by me and inherit from agency.
Hard-cap review flags anything locked by plan, policy or inviter authority.
Pending Invitations support resend, cancel, copy link and confirmation modal patterns.
×Invites are quick, but the cleanup happens later when someone has too much access.
Wranker shows scope, invite authority, locked capabilities and review notes before the invitation leaves the system.

Scoped invite flow

Send member access with preset, client scope, workspace defaults and hard-cap review.

7-day expiry
maya@northshore.io
Invite created by Aisha Khan · expires in 7 days
Valid domain
Preset
CAM
Agency role
Editor
Scope
Selected clients
Invite checklist
Step 6
Role preset
CAM
Scope
2 clients
Agency modules
Clients, PCC
Workspace access
Editor
Capabilities
Scoped invite
Hard caps
3 locked
7
Send invite
Ready
Invite review
Scope, access and locked controls before send.
Safe
Clients
Northshore, Acme
Projects
5 selected
WorkspaceRoleStatus
SEO DashboardEditorAllowed
ReportingViewerExport off
TaskboardEditorAssigned projects
BillingLockedHard cap
Hard-cap review3 locked
Ownership transfer
Locked
Full billing admin
Locked
Brand publish stays owner-only by policy.
ACCESS & ENGAGEMENT

Find stale access before it becomes a risk.

Access governance is not complete after the invite. Wranker surfaces active members, inactive users, dashboard usage, engagement patterns and export behavior so operations teams can review what access is actually used.

Team Activity Summary shows active members, inactive members, exports and policy suggestions.
Engagement heatmaps reveal who uses dashboards, reports, tasks, drive and messages.
Export-ready access reviews help agencies clean up stale users.
×Inactive contractors, dormant client viewers and overbroad report access stay hidden until there is a problem.
Wranker combines activity summary, active members, engagement tables and heatmap patterns with suggested access reviews.

Access & engagement

Review active usage, dormant users and export behavior before access becomes stale.

5 reviews due
Active members
26last 7 days
Inactive users
5review due
Exports
18scoped events
Engagement heatmap
Usage intensity across team workspaces.
7d view
MemberDashRptsTasksDriveMsgs
Ava
CAM
Rohan
PM
Nina
Viewer
Leo
Contractor
Sara
Access
Stale access
Weak recent usage signals.
Nina Shah
Exec Viewer · 21d inactive
Medium
Leo Grant
Contractor · No report views
High
Evan Brooks
Content only · Invite accepted
Low
Review queue ready
5 stale users · 3 exports · 2 caps
Export
PDF / CSV
Locked
Billing safe
Suggested cleanup keeps client access scoped and explainable.
Review now
AUDIT LOGS & POLICY SETTINGS

Keep every access decision explainable.

Audit Logs and Policy & Settings complete the governance loop. Wranker records who changed what, which scope was affected, why it changed and whether policy or hard-cap limits were triggered.

Audit events include invite created, role changed, scope changed, billing access changed, hard-cap violation attempt and import/export activity.
Policy settings cover allowed inviters, external domains, default presets, task reassignment and billing visibility.
High-risk changes such as billing upgrades, agency delete, ownership transfer and domain trust require confirm or owner authority.
×When a client asks who had access, teams dig through email, spreadsheets and admin screens.
Wranker gives agencies immutable access events, filtered exports and policy controls for allowed domains, default presets, invite expiry and lock-role projects.

Audit logs & policy settings

Keep invite, scope, policy and hard-cap decisions explainable with export-ready evidence.

124 events
Reason notes
Required
Policy locks
7 active
Owner confirm
High risk
Immutable access timeline
Actor, target, scope and reason stay attached to every change.
Export
policy updateAisha
Allowed inviters restricted.
Agency policy
2m ago
member invitedEmma
CAM scoped invite created.
Client scope
18m ago
scope changedRohan
Project access moved.
Project scope
42m ago
billing changeElena
Quarter-close export enabled.
Billing
1h ago
hard cap blockedOps Lite
Brand publish blocked by policy.
Role builder
3h ago
Policy controls
Default rules before access is granted.
Allowed inviters
Owner · Admin · Access Manager
External domains
approved client domains
Default invite preset
Executive Viewer
Invite expiry
7 days
Lock-role projects
3 sensitive projects
Billing visibility
Accounts role only
Hard caps enforced
Never delegated by preset alone.
Owner powersAgency deleteBrand publishDomain trust
Evidence package ready
Filtered audit export with scope watermark
Reason, actor and before/after states included.
View log
Governance inputs

Every permission decision needs clear context.

Team & Roles Management connects member data, client scope, workspace permissions, invite policies, access engagement and audit logs so access can be granted and reviewed with evidence.

Agency Members

User status, role, invite state, scope, last activity and access summary

Build the Members table, member drawer, bulk actions, saved views and access review workflows.

Client & Project Scope

Selected clients, selected projects, created-by-me access and inherited agency membership

Restrict collaborators to the exact work they own without duplicating permission screens across PCC and Clients Hub.

Workspace Permissions

SEO, Content, Reporting, Taskboard, AI SEO, Drive, Billing, Messages and SEO Tools permissions

Apply Admin, Editor, Viewer and custom feature-level access from one permission builder.

Invite Policies

Allowed inviters, external domains, invite expiry, role templates and hard-cap checks

Prevent unsafe delegation before invitations reach external collaborators or contractors.

Access & Engagement

Team activity, inactive users, dashboard usage, suggestions and export behavior

Review whether access is active, stale or risky before renewing permissions.

Audit Log

Actor, target user, old state, new state, scope, reason, timestamp and export history

Create governance evidence for access reviews, client audits and internal security checks.

Built for every collaboration model

Safe access for solo work, in-house teams and agencies.

The same Team & Roles foundation adapts from personal project collaborators to multi-client agency operations.

SOLO SEO

Invite collaborators without losing control of your personal projects.

Keep the same Team & Roles experience when you work solo, then switch to agency mode when your client work needs branded scope and reusable presets.

Use project-level collaborators with Admin, Editor and Viewer access
See who has access before sharing reports or taskboards
Move into agency mode without rebuilding permissions later
IN-HOUSE TEAM

Give SEO, content and reporting teams the right access by workflow.

Separate workspace permissions so content editors, analysts, reporting owners and leadership can work without broad admin access.

Apply workspace templates for SEO, Content, Reporting and Taskboard
Monitor activity, inactivity and dashboard usage
Use audit evidence for internal governance reviews
AGENCY

Scale client access, contractors and specialist pods safely.

Use agency role presets, client scopes, project scopes, hard caps and audit logs to manage a multi-client team without permission chaos.

Invite CAMs, Client Managers, Project Managers and Team Access Managers
Restrict Billing, Drive and Messages by policy
Export filtered member, invite and audit views for governance
Placeholder testimonial
“This is the screen an agency operations lead would open before inviting a new contractor or reviewing stale client access.”

Placeholder testimonial — replace with verified customer proof once available.

Placeholder metric
0%

Placeholder metric — replace with verified benchmark after launch. This page intentionally does not invent customer results.

Why Wranker

Agency access control without the manual stitching.

Wranker keeps people, roles, scopes, workspace permissions and audit evidence in one access governance workflow.

WorkflowWithout WrankerWith Wranker
Invite new users
Send project-by-project invites, then manually explain which clients, dashboards and reports each person should access.
Choose a role preset, scope, module access, workspace permissions, global capabilities and hard caps before sending the invite.
Control agency roles
Rely on broad Admin, Editor and Viewer roles even when CAMs, billing teams, contractors and executives need different access.
Use agency core roles plus presets like CAM, Client Manager, Project Manager, Accountant and Compliance Reviewer.
Manage workspace permissions
Track feature permissions in spreadsheets and hope project overrides do not conflict with agency access.
Apply permission templates for SEO, Content, Reporting, Taskboard, AI SEO, Drive, Billing and Messages in one builder.
Prevent risky delegation
A manager can accidentally grant billing, verification, ownership or client-visible access that should never be delegated.
Hard caps keep owner powers, billing admin, brand publish, domain trust and policy editing locked unless explicitly allowed.
Review access history
Piece together who changed roles, resent invites, altered scope or exported user lists from disconnected logs.
Audit events capture actor, target user, previous state, new state, scope, reason and timestamp for every access change.
Start free

Build a safer agency access model before the next client invite.

Start with a free Wranker audit, then see how agency teams can connect people, roles, projects, taskboards, reporting and audit trails inside one platform.

What stays simple
No credit card to start the audit workflow.
Quick setup for projects, reports and agency access review.
Scales from solo collaborators to multi-client agency teams.
CSV/PDF/share-link exports can honor current filters and permissions.
FAQ

Questions agency teams ask before changing access control.

Concise answers for SEO agencies, in-house teams and operations leaders evaluating Wranker Team and Roles Management.

What is Wranker Team and Roles Management?+

Wranker Team and Roles Management is the Agency Dashboard feature for inviting users, assigning agency role presets, controlling client and project scope, configuring workspace permissions, monitoring access engagement, managing pending invitations and auditing every permission change.

Who should use Team & Roles Management?+

It is built for SEO agencies, in-house SEO teams, content teams, solo SEOs and local marketers who need controlled collaboration across projects, clients, dashboards, taskboards, reports, drive assets, messages and billing surfaces.

How is this different from basic user roles?+

Basic roles usually stop at Admin, Editor and Viewer. Wranker keeps those core roles but adds agency-facing presets, scoped invitations, workspace permissions, module toggles, hard caps and audit trails so teams can model real agency jobs safely.

Can I create custom roles and permission templates?+

Yes. The Custom Roles workflow supports reusable permission templates with sections for Basic Info, Scope, Agency Modules, Workspace Dashboards, Global Capabilities, Invite Authority and Review & Save. Roles can move through draft, active and archived lifecycle states.

What role presets are included for agencies?+

The planned preset library includes CAM, Client Manager, Project Manager, Accountant or Billing Manager, Operations Manager, Team Access Manager, Executive Viewer and Compliance or Audit Reviewer, alongside agency Owner, Admin, Editor and Viewer roles.

Can users be limited to specific clients or projects?+

Yes. Invites and member access can be scoped to all agency, selected clients, selected projects, created-by-me access or inherited agency access. Member drawers also show client scope, project scope, overrides and audit history.

Can Wranker monitor whether team access is being used?+

Yes. Access & Engagement reuses Team Activity Summary, Active Members, Engagement tables and heatmap patterns to show active users, inactive users, dashboard usage, suggestions and export behavior.

Can invitations be resent, cancelled or audited?+

Yes. Pending Invitations reuse the invite, resend, cancel and confirmation flows from Team & Roles, while Audit Logs track invite created, resent, canceled and accepted events.

Can Team & Roles permissions affect reports and exports?+

Yes. Exports such as CSV and PDF honor current filters, scope and role permissions. Reporting access can be limited to view, export, schedule, share-link and white-label actions depending on the user’s role and policy.

Is this suitable for agencies with contractors and client-facing users?+

Yes. The system is designed for multi-client agency teams where contractors, CAMs, client managers, billing users and executives need different levels of access, invite authority, workspace permissions and audit visibility.

Ready to govern agency access?

Stop guessing who can see what.

Use Wranker to connect team access, client scope, workspace permissions, audits, tasks and reports in one SEO agency platform.

No credit cardQuick setupCancel anytime / scale when ready