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WRANKER PRIVACY POLICY

This Privacy Policy explains how INSIGHT IGNITE DIGITAL MARKETING PRIVATE LIMITED (“Wranker,” “Company,” “we,” “us,” or “our”) collects, uses, stores, and protects your information when you access or use the Wranker website, platform, dashboards, APIs, and related services (collectively, the “Service”).

By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy. If you use the Service on behalf of a company, agency, or other entity, this policy also applies to that entity and its authorized users.

If you do not agree with this Privacy Policy, please do not use the Service.

Last Updated: 01st July 2026

1. Definitions

For clarity, the following definitions apply:

  • Account: A registered account used to access the Service.
  • Authorized Users: Individuals you permit to use the Service under your Account (e.g., employees, contractors, or team members).
  • Customer Data: Data you or your Authorized Users submit to, upload to, generate in, or make available through the Service, including data retrieved on your behalf through integrations (e.g., Google Search Console or GA4). Customer Data may include domains, URLs, keywords, page and query performance metrics, analytics metrics, reports, tasks, annotations, and content drafts.
  • Documentation: Any official product documentation, help articles, or in-app guidance we provide.
  • Fees: Subscription fees and any other fees described at checkout or in-app, including add-ons, overages, or upgrades, if applicable.
  • Subscription / Plan: A paid plan granting access to certain features for a defined period.
  • Third-Party Services: Services, platforms, APIs, or products not operated by Wranker that integrate with or are accessible through the Service (e.g., Google services or payment processors).
  • AI Outputs: Suggestions, recommendations, summaries, content drafts, or other outputs generated through AI or automated features.

2. Eligibility

You must be legally able to form a binding contract under applicable law. The Service is intended for business and professional use. If any mandatory consumer rights apply to you under law, those rights are not excluded by these Terms.

3. Your Account and Security

3.1 Account Registration

You must provide accurate, current, and complete information when creating an Account and keep it updated.

3.2 Account Credentials

You are responsible for safeguarding your login credentials and for all activities that occur under your Account, whether or not authorized by you.

3.3 Team Accounts and Admin Controls

If your Plan supports multiple users:

  • The Account owner or admin may invite or remove Authorized Users.
  • You are responsible for ensuring Authorized Users comply with these Terms.
  • Admins may access, manage, export, or delete Customer Data within the workspace depending on permissions.

3.4 Unauthorized Access

You must notify us promptly if you suspect unauthorized access to your Account or any security incident related to your credentials.

4. The Service

4.1 What We Provide

Wranker is an SEO-focused SaaS platform that may include features such as reporting dashboards, site audits, keyword insights, content tools, competitor analysis, exporting and reporting, and agency or white-label features, depending on your Plan.

4.2 No Guaranteed Results

SEO performance depends on many factors beyond our control, including search engine algorithms and third-party platform changes. We do not guarantee rankings, traffic, conversions, or revenue.

4.3 Documentation and Feature Updates

We may update the Service, add or remove features, and modify workflows. We will aim to avoid changes that materially reduce core functionality during an active paid term, but we do not guarantee that every feature will be available forever.

5. Subscriptions, Fees, and Payment

5.1 Plans and Limits

Certain features require a paid subscription (“Subscription”). Plans may include limits such as:

  • Number of projects or websites
  • Number of users
  • Data sources or integrations
  • Exports, including CSV and PDF
  • Usage thresholds, if applicable

Plan details and limits will be presented at checkout or in-app.

5.2 Billing

Fees are billed in advance on the billing frequency you select, whether monthly or annual, unless otherwise stated at checkout.

5.3 Auto-Renewal

Subscriptions renew automatically at the end of each billing period unless you cancel before renewal.

5.4 Taxes

Taxes, including GST or other applicable taxes, may apply and are your responsibility unless we are required by law to collect and remit them.

5.5 Non-Payment

If payment fails or is overdue, we may:

  • Restrict features
  • Suspend access
  • Terminate your Subscription

We will provide reasonable notice where appropriate.

5.6 Upgrades, Downgrades, and Plan Changes

If you change plans:

  • Upgrades may take effect immediately and may result in prorated charges.
  • Downgrades typically take effect at the end of your current billing period, unless otherwise stated.

Your final billing behavior will match what your checkout and billing system displays.

6. Trials (If Offered)

If we offer a free trial:

  • Trial duration and included features or limits will be shown at signup.
  • Trials may convert to a paid Subscription unless canceled before the trial ends.
  • Trial accounts may have feature restrictions or usage limits.

We may modify or discontinue trials at any time.

7. Acceptable Use

You agree not to misuse the Service. You must comply with our Acceptable Use Policy (AUP) and all applicable laws.

Without limiting the AUP, you must not:

  • Reverse engineer, decompile, or attempt to extract source code, except where legally permitted.
  • Bypass usage limits or access controls.
  • Use the Service to distribute malware, run phishing campaigns, or conduct fraudulent activity.
  • Interfere with the performance of the Service, including through excessive automated requests.
  • Use the Service in a way that infringes intellectual property rights or violates privacy laws.
  • Resell, sublicense, or offer the Service as a standalone product or service bureau unless your Plan explicitly allows it.

Violations may lead to suspension or termination.

8. Customer Data, Projects, and Websites

8.1 Your Rights in Customer Data

As between you and Wranker, you retain ownership of Customer Data you provide.

8.2 Your Responsibilities

You represent and warrant that:

  • You have all rights and permissions required to provide Customer Data and to connect any domains, websites, properties, or third-party accounts to the Service.
  • Your use of the Service and submission of Customer Data complies with applicable laws and third-party terms.

8.3 Agency / Client Use and White-Label

If you use Wranker on behalf of clients, including for white-label reporting:

  • You are responsible for your agreements with clients, including notices, consents, and instructions.
  • You must ensure you have authorization to access and process client data, including GSC and GA4 properties.

8.4 Data Accuracy

Reports, audits, and metrics may rely on third-party sources and signals. We do not guarantee the completeness or accuracy of third-party data.

9. Third-Party Integrations (Google, etc.)

9.1 Authorization

When you connect Third-Party Services, such as Google Search Console or Google Analytics, you authorize us to access and process the permitted data to provide the features you enable.

9.2 Third-Party Terms

Your use of Third-Party Services is governed by the third party's terms and policies. We are not responsible for:

  • Third-party outages
  • API changes
  • Data delays
  • Metric discrepancies
  • Third-party security incidents
  • Changes in permissions or scopes imposed by third parties

9.3 Revocation

You can revoke integration access by disconnecting the integration in Wranker and/or through the third-party provider's account security settings, where available. Some data may remain in Wranker according to our retention practices unless you request deletion.

10. Google API Data Use (Limited Use)

If you connect Google services through Wranker:

  • We request only the permissions or scopes reasonably required to provide the features you choose.
  • We use Google user data only to provide and maintain user-facing features in the Service and as described in our Privacy Policy and in-product disclosures.
  • We do not use Google user data for advertising targeting or sell it to data brokers or advertisers.

If any conflict exists between your expectations and our disclosures, you should not connect Google services and should contact us at support@wranker.com.

11. AI Features

11.1 AI Outputs May Be Inaccurate

AI Outputs may be incorrect, incomplete, misleading, or not appropriate for your situation. You are responsible for reviewing and verifying AI Outputs before publishing, implementing recommendations, or relying on them for decisions.

11.2 You Are Responsible for Compliance

You are responsible for ensuring that content or actions you take based on AI Outputs comply with:

  • Applicable law
  • Search engine policies and guidelines
  • Intellectual property rights
  • Advertising and consumer protection rules, where applicable

11.3 Prohibited AI Use

You may not use AI features to generate or distribute:

  • Unlawful content
  • Infringing content
  • Deceptive content, including impersonation or phishing
  • Malware or instructions intended to harm systems or users

12. Intellectual Property

12.1 Our Intellectual Property

The Service, including its software, UI/UX, design elements, logos, and Documentation, but excluding Customer Data, is owned by Wranker or its licensors and is protected by applicable intellectual property laws.

12.2 License to Use the Service

Subject to these Terms and payment of applicable Fees, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for your internal business purposes during your Subscription.

12.3 Feedback

If you submit feedback, suggestions, or ideas, you grant Wranker a worldwide, perpetual, irrevocable, royalty-free license to use it to improve the Service, without obligation to you.

13. Confidentiality

Each party may receive confidential information from the other (“Confidential Information”). The receiving party will:

  • Protect it using reasonable care.
  • Use it only to perform under these Terms.
  • Not disclose it to third parties except to contractors or service providers who need it and are bound by confidentiality obligations.

Confidential Information does not include information that is publicly available through no fault of the receiving party or independently developed without use of the other party's Confidential Information.

14. Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect Customer Data. However, no system is completely secure, and we cannot guarantee absolute security.

You are responsible for:

  • Maintaining secure passwords.
  • Controlling access for your team.
  • Using appropriate security settings and access controls for connected third-party accounts.

15. Availability, Maintenance, and Changes

15.1 Availability

We aim to provide reliable access to the Service, but uptime is not guaranteed unless explicitly stated in a separate written SLA or enterprise agreement.

15.2 Maintenance

We may perform maintenance that temporarily impacts availability. Where feasible, we may provide notice via email or in-app.

15.3 Changes to the Service

We may change the Service and these Terms over time. Material changes to these Terms will be posted with an updated “Last Updated” date.

16. Suspension and Termination

16.1 Cancellation by You

You may cancel your Subscription according to the Billing Policy and any in-app cancellation options.

16.2 Suspension or Termination by Us

We may suspend or terminate your access if you:

  • Violate these Terms or the AUP.
  • Pose a security risk.
  • Use the Service unlawfully.
  • Fail to pay Fees.

We will provide reasonable notice where appropriate.

16.3 Effect of Termination

Upon termination:

  • Your right to use the Service ends.
  • We may disable access to your Account.
  • Customer Data retention or deletion is handled as described in our Privacy Policy and Data Deletion Policy, if published.

17. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

SEO and analytics results depend on many factors outside our control, including search engine algorithms, competitor actions, site changes, and third-party data accuracy.

18. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WRANKER WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, GOODWILL, OR DATA.

WRANKER'S TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE SERVICE WILL NOT EXCEED THE TOTAL FEES PAID BY CUSTOMER TO WRANKER IN THE 3 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

Nothing in these Terms limits liability that cannot be limited under applicable law.

19. Indemnity

You will indemnify and hold harmless Wranker from and against third-party claims, damages, losses, and expenses, including reasonable legal fees, arising out of:

  • Customer Data.
  • Your websites or content.
  • Your breach of these Terms.
  • Your misuse of the Service.

20. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Courts at Jaipur shall have jurisdiction (“Jaipur Jurisdiction”).

21. General Terms

21.1 Assignment

You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, corporate restructuring, or sale of assets.

21.2 Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, internet outages, government actions, or third-party service failures.

21.3 Severability

If any provision is held invalid or unenforceable, the remaining provisions remain in effect.

21.4 Entire Agreement

These Terms, together with referenced policies, including the Privacy Policy, AUP, and Billing Policy, constitute the entire agreement between you and Wranker regarding the Service.

21.5 No Waiver

Failure to enforce any provision is not a waiver of our right to enforce it later.

22. Contact

Support / Privacy / Security: support@wranker.com

Website: wranker.com